Lead Management System
Business workflow + lead operations platform
The Challenge
Sales teams losing leads in spreadsheets with no follow-up automation or pipeline visibility.
The Solution
End-to-end lead lifecycle platform with assignment rules, automated follow-ups, status pipelines, and real-time analytics.
Architecture & Engineering Decisions
- Next.js App Router with server actions for mutations
- PostgreSQL with Prisma for typed, migration-driven schema
- Role-based middleware enforced at the route layer
- Background jobs for scheduled follow-ups and reminders
Business Impact
40% faster lead response time. 3x pipeline visibility for sales managers.